Privacy Policy

Effective date: Tuesday, September 6, 2022

Jaco Incorporated (“us”, “we”, or “our”) operates the https://jacoinc.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://jacoinc.com

 

Information Collection and Use

 

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Session Cookies

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use session cookies to hold certain information that enables us to personalize the Service for our visitors.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Use of Data

 

Jaco Incorporated uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
Transfer Of Data

 

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Jaco Incorporated will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure Of Data

 

Legal Requirements

Jaco Incorporated may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Jaco Incorporated
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
Security Of Data

 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

“Do Not Track” Signals

 

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our service does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Analytics

 

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. We use Google Analytics to measure the performance of our Service. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on Google’s privacy practices please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

  • HotJar. HotJar is a web behavior analytics platform offered by HotJar, LTD. We use HotJar to better understand our users’ needs from our Service, and to optimize our users’ experience with the Service. HotJar uses cookies and other technologies to collect data on our users’ behavior and their devices, and uses the data it collects to track and monitor use of our Service. HotJar does not share the data it collects with any other entity or sell the data it collects to any other entity. For more information on HotJar’s privacy practices please visit HotJar’s Your privacy & Hotjar page at https://www.hotjar.com/privacy/.
  • Mailchimp. Mailchimp is a digital marketing platform offered by Intuit, Inc. We use Mailchimp to manage email marketing subscriber lists and to send emails to our subscribers. For information on Intuit’s and Mailchimp’s privacy practices, please visit Intuit’s Privacy and Security page at https://www.intuit.com/privacy/statement/.

To unsubscribe from our marketing emails, please click the ‘unsubscribe’ link in the footer of our emails. You may also submit a request to us as described in the Contact Use section below.

Links To Other Sites

 

Our Service may contain links to sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Children’s Privacy

 

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Notice to Nevada Residents

 

Nevada law allows Nevada residents to opt-out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person.

We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to info@jacoinc.com.

 

Notice to California Residents

 

The California Consumer Privacy Act (“CCPA”) requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information. This section of the Privacy Policy is intended solely for, and is applicable only as to, California residents. If you are not a California resident, this does not apply to you and you should not rely on it.

The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified or aggregated information. For purposes of this “Notice to California Residents” section, references to “Personal Information” are to this definition as distinguished from how we use that phrase in other portions of this Policy.

The CCPA contains an exception that is relevant to us and our Service. Some of the CCPA’s privacy rights explained below do not apply to personal information collected in a business-to-business context. That is information reflecting a written or verbal communication or a transaction between us and a consumer, where the consumer is acting as an employee, owner, director, officer, or contractor of another entity and when the communication or transaction occur solely within the context of us conducting due diligence regarding, or providing or receiving a product or service to or from such entity.

 

Right to Know about Personal Information Collected, Disclosed, or Sold

 

If you are a California resident, you have the right to request that we disclose what Personal Information we have collected about you in the 12-month period preceding your request. This right includes the right to request any or all of the following:

  • Specific Personal Information that we have collected about you;
  • Categories of Personal Information that we have collected about you;
  • Categories of sources from which the Personal Information was collected;
  • Categories of Personal Information that we sold (if applicable) or disclosed for a business purpose about you;
  • Categories of third parties to whom the Personal Information was sold (if applicable) or disclosed for a business purpose; and
  • The business or commercial purpose for collecting or, if applicable, selling Personal Information.

The CCPA defines “sell” to mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California resident’s Personal Information to another business or a third party for monetary or other valuable consideration.

 

Collection of Personal Information

 

We currently collect and, in the 12 months preceding the “last revised” date of this Policy, have collected the following categories of Personal Information about California residents directly from them, data brokers, and data analytics providers.

  • Identifiers (name, postal address, online identifier, internet protocol address, email address, account name)
  • Unique personal identifiers (cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology; customer number, unique pseudonym or user alias)
  • Telephone number
  • Credit and debit card number
  • Internet or other electronic network activity information (information regarding consumer’s interaction with website, application or advertisement)
  • Commercial information (records of products or services purchased, obtained or considered; other purchasing or consuming histories or tendencies)
  • Professional or employment-related information
  • Audio, electronic, or visual information (e.g., product reviews)
Disclosure of Personal Information

 

The following table identifies the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding the “last revised” date of this Policy and, for each category, the category of third parties to whom the Personal Information was disclosed. We did not sell Personal Information to third parties in the 12 months preceding the “last revised” date of this Policy.

TYPE OF
PERSONAL INFORMATION

CATEGORY OF THIRD PARTIES
TO WHOM INFORMATION WAS DISCLOSED

Name; postal address; telephone number

  • Business partners in order to provide services to you (e.g., installers, resellers, and distributors)
  • Government entities
  • Restricted party screening services (e.g., Visual Compliance)

Cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology; Internet protocol address

  • Data analytics providers
  • Advertising networks

We do not knowingly collect or sell the Personal Information of minors under 16 years of age.

 

Right to Request Deletion of Personal Information (CA)

 

If you are a California resident, you have the right to request that we delete the Personal Information about you that we have collected. However, per the CCPA, we are not required to comply with a request to delete if it is necessary for us to maintain the Personal Information in order to, for example, complete a transaction, detect security incidents, comply with a legal obligation, or otherwise use the Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

How to Submit a Request to Know or Delete

 

You may submit a request to know or delete by emailing info@jacoinc.com or by calling us at 800.649.2278.

If you submit a request to delete online, you may be asked to confirm separately that you want your Personal Information deleted.

 

Our Process for Verifying a Request to Know or Delete

 

If we determine that your request is subject to an exemption or exception, we will notify you of our determination. If we determine that your request is not subject to an exemption or exception, we will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California resident on whose behalf you are making such request. We will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the Personal Information and the risk of harm to you by unauthorized disclosure or deletion as applicable.

For requests to access categories of Personal Information and for requests to delete Personal Information that is not sensitive and does not pose a risk of harm by unauthorized deletion, we will verify your identity to a “reasonable degree of certainty” by verifying at least two data points that you previously provided to us and which we have determined to be reliable for the purpose of verifying identities.

For requests to know specific pieces of Personal Information or for requests to delete Personal Information that is sensitive and poses a risk of harm by unauthorized deletion, we will verify your identity to a “reasonably high degree of certainty” by verifying at least three pieces of Personal Information previously provided to us and which we have determined to be reliable for the purpose of verifying identities. In addition, you will be required to submit a signed declaration under penalty of perjury stating that you are the individual whose Personal Information is being requested.

 

Right to Opt-Out of Sale of Personal Information

 

If you are a California resident, you have the right to direct businesses to stop selling your Personal Information. We do not sell Personal Information as it is defined in the CCPA.

 

Right to Non-Discrimination for the Exercise of a California Resident’s Privacy Rights

 

We will not discriminate against California residents if they exercise any of the rights provided in the CCPA as described in this section “Notice to California Residents.” As such, we will not deny goods or services to that California resident; charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provide a different level or quality of goods or services to the California resident; or suggest that the California resident will receive a different price or rate for goods or services or a different level or quality of goods or services. However, we are permitted to charge a California resident a different price or rate or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by the individual’s data.

 

Authorized Agents

 

If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. After submitting the request, and if the request is not subject to an exemption or exception, we will require additional information to verify your authority to act on behalf of the California resident.

 

Shine the Light Law

 

We do not disclose personal information obtained through our Site or services to third parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code § 1798.83.

 

Changes To This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

  • By phone number: 800.649.2278
  • By mail: Jaco Incorporated, 140 Constitution Blvd., Franklin, MA 02038

 

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