Need Help Transitioning to JACODirect?

 

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JACO Inc, a leader in providing electronic medical record (EMR) mobility carts to the healthcare industry, has announced an initiative to offer its products direct to hospitals, group purchasing organizations (GPO’s) and healthcare buying groups across the United States and Canada.  Previously, JACO product was sold only through re-sellers to end-user consumers. 

Here are some of the benefits you will receive as a JACODirect Customer:
  • Factory Direct Pricing for all JACO Inc Cart, Power and Software Products
  • Factory Direct Support for all JACO Inc Products
  • Best in Class Factory Warranties for All JACO Inc Products
  • Streamlined and Expedited Communications with JACO Inc

In an effort to make this transition as smooth as possible for our customers, we’ve set up the following to help expedite the process.

Original JACO Inc Manufacturers Warranty Prior to 10/01/09

JACO provided all Reseller’s Customers a standard 1 year Limited Manufacturers Warranty on all JACO Products based on Original Ship from JACO Inc Factory.  

Extended Warranties

JACO Inc has NEVER offered Extended Warranties. ALL extended warranties for JACO Inc Products were 100% funded and Profited by the Reseller(s). Please contact JACO Sales and we'll help you as best we can.

Need Support or have Warranty Questions?

Please take a moment to register on our support page and submit a request. This simple process will quickly direct you to the proper support channel.  

Again, thanks for contacting us, and we look forward to helping you with any support questions you may have.
 
Thank you, 
Everyone at JACO Inc